Privacy Policy

1. Introduction

sm606 ("we", "us", "our", "Platform") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access our website at https://sm606.cam and use our sports betting, casino gaming, and related services.

By creating an account, accessing our platform, or using any sm606 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein. If you do not agree with our privacy practices, please discontinue use of our services immediately.

This Privacy Policy applies to all users of sm606 services, including residents of Indonesia who access our platform for online gambling entertainment. We process your data in accordance with applicable data protection laws and industry best practices for online gaming operators.

2. Information We Collect

To provide sm606 services, we collect various types of personal information through different channels. The data we collect falls into the following categories:

2.1 Account Registration Information

When you create a sm606 account, we collect:

• Personal Identifiers: Full legal name, date of birth, gender, nationality
• Contact Information: Email address, mobile phone number, residential address (street, city, province, postal code)
• Account Credentials: Username, encrypted password, security questions and answers
• Preferences: Preferred language (English/Indonesian), currency (Indonesian Rupiah), communication preferences

2.2 Identity Verification Documents (KYC)

To comply with anti-money laundering regulations and prevent fraud, we collect:

• Indonesian National ID (KTP Nasional) - photograph or scanned copy showing your photo, name, address, ID number, and expiration date
• Selfie photograph holding your ID card next to your face for facial verification
• Proof of address documents such as utility bills, bank statements, or government correspondence dated within the last three months
• Additional documentation may be requested if initial verification is inconclusive or if we detect suspicious activity

2.3 Financial and Transaction Data

When you deposit, withdraw, or transact on sm606, we collect:

• Payment Details: Bank account number, bank name (BCA, BRI, BNI, Mandiri, etc.), e-wallet account information (OVO, DANA, GoPay), cardholder name
• Transaction History: Deposit amounts, withdrawal requests, transaction timestamps, payment method used, transaction status, processing times
• Betting Activity: Bets placed, bet amounts, odds selected, sports/games wagered on, bet outcomes, winnings, losses
• Bonus History: Bonuses claimed, wagering progress, bonus terms acceptance, bonus forfeiture records

2.4 Technical and Usage Data

When you access sm606, our systems automatically collect:

• Device Information: Device type (desktop, mobile, tablet), operating system (Windows, Android, iOS), browser type and version, screen resolution
• Connection Data: IP address, internet service provider (ISP), approximate geographic location (city/province level, not precise GPS), time zone
• Usage Patterns: Pages visited, features used, time spent on site, click paths, navigation patterns, search queries within the platform
• Performance Metrics: Page load times, errors encountered, game performance, connection stability

2.5 Communications

We retain records of your interactions with sm606:

• Customer support inquiries submitted via email, live chat, or contact forms
• Promotional emails you've opened or clicked, marketing preferences, unsubscribe requests
• Survey responses, feedback forms, and user reviews
• Complaints, disputes, and resolution outcomes

3. How We Use Your Information

sm606 uses your personal data for the following legitimate business purposes:

3.1 Service Provision and Account Management

• Creating and maintaining your sm606 account
• Authenticating your identity when you log in
• Processing deposits, withdrawals, and in-platform transactions
• Enabling you to place bets, play casino games, and access all platform features
• Tracking your betting history and account balance in real time
• Administering bonuses, promotions, and loyalty rewards

3.2 Regulatory Compliance and Security

• Verifying you meet age requirements (21+ years) and geographic eligibility (Indonesian resident)
• Conducting Know Your Customer (KYC) and anti-money laundering (AML) checks
• Detecting and preventing fraud, money laundering, bonus abuse, and other prohibited activities
• Identifying duplicate accounts (multi-accounting) and unauthorized access attempts
• Complying with legal obligations, court orders, and regulatory requests
• Maintaining audit trails and transaction records as required by gaming regulations

3.3 Customer Support and Communication

• Responding to your inquiries, complaints, and support requests
• Sending transactional notifications about deposits, withdrawals, bet settlements, and account changes
• Providing important service updates, security alerts, and policy changes
• Notifying you of responsible gaming tools and resources if we detect concerning gambling patterns

3.4 Platform Improvement and Analytics

• Analyzing user behavior to improve website navigation, game selection, and feature design
• Conducting A/B testing to optimize user experience and performance
• Identifying and fixing technical issues, bugs, and service interruptions
• Understanding betting trends to offer relevant odds, markets, and game recommendations
• Developing new features based on user preferences and industry innovations

3.5 Marketing and Promotions (With Your Consent)

• Sending promotional offers, bonus announcements, and personalized betting tips via email or SMS (you can opt out anytime)
• Displaying targeted advertisements within the sm606 platform based on your gaming preferences
• Inviting you to participate in tournaments, special events, or VIP programs
• Conducting customer satisfaction surveys and requesting feedback

4. How We Share Your Information

sm606 does not sell your personal data to third parties for their own marketing purposes. However, we may share your information with trusted partners and service providers in the following circumstances:

4.1 Payment Processors

We share necessary financial information with banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process your deposits and withdrawals. These partners operate under strict confidentiality agreements and data protection standards.

4.3 Game Providers and Live Dealer Studios

When you play slots, live casino games, or other third-party content, we share minimal data (such as your player ID and bet amounts) with providers like Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Play'n GO to enable gameplay and track results. These providers process data under their own privacy policies.

4.4 Identity Verification Services

We may use third-party identity verification and KYC service providers to validate your documents, cross-reference against fraud databases, and ensure compliance with age and residency requirements.

4.5 Legal and Regulatory Authorities

We are required to disclose personal information when:

• Responding to lawful requests from law enforcement agencies, courts, or government bodies
• Complying with anti-money laundering reporting obligations
• Investigating suspected illegal activity, fraud, or violations of our Terms and Conditions
• Protecting sm606's legal rights, property, or the safety of our users

4.6 Business Transfers

In the event sm606 undergoes a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified via email or prominent notice on our website before any such transfer, and the new entity will be bound by this Privacy Policy.

4.7 Aggregate and Anonymized Data

We may share aggregated, non-identifiable statistics about sm606 users (such as total number of players, popular betting markets, or average session duration) with partners, investors, or for research purposes. This data cannot be used to identify individual users.

5. Data Security Measures

Protecting your personal information is a top priority at sm606. We implement comprehensive technical, administrative, and physical security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

5.1 Technical Safeguards

• Encryption: All data in transit is encrypted using TLS 1.3 protocol. Sensitive data at rest (such as passwords and payment information) is encrypted using AES-256 encryption.
• Password Security: User passwords are hashed using bcrypt with multiple rounds of salting, making them unreadable even to sm606 staff.
• Firewalls: Multi-layered firewall systems protect our servers from external threats and unauthorized access attempts.
• Intrusion Detection: Automated systems monitor network traffic 24/7 to detect and respond to suspicious activity in real time.
• Regular Updates: We apply security patches and software updates promptly to protect against newly discovered vulnerabilities.

5.2 Administrative Safeguards

• Employee Training: All sm606 staff undergo mandatory data protection and security awareness training.
• Access Management: Role-based access controls ensure employees can only view data necessary for their specific job functions.
• Confidentiality Agreements: Employees and contractors sign non-disclosure agreements committing to protect user privacy.
• Incident Response: We maintain a documented incident response plan to quickly address any data breaches or security events.

5.3 Your Responsibility

While sm606 implements robust security measures, you also play a crucial role in protecting your account:

• Create a strong, unique password and never share it with anyone
• Enable two-factor authentication (2FA) when available
• Log out after each session, especially on shared or public devices
• Never respond to phishing emails or suspicious messages claiming to be from sm606
• Report any suspected unauthorized account access immediately to [email protected]

6. Data Retention

sm606 retains your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6.1 Active Account Data

While your account remains active, we retain all personal information, transaction history, and betting records to provide ongoing services and comply with regulatory requirements.

6.2 Closed or Inactive Accounts

After you close your account or after 24 months of inactivity, we may:

• Anonymize your data by removing personally identifiable information, allowing us to retain statistical records without identifying you
• Delete non-essential data such as marketing preferences, game history beyond regulatory requirements, and customer support conversations
• Retain essential data (such as transaction records and KYC documents) for a minimum of 5 years as required by anti-money laundering regulations

6.3 Legal Retention Requirements

Certain data must be retained longer to comply with Indonesian financial regulations, tax laws, and gaming authority requirements. This includes:

• Financial transaction records: 5-7 years
• Identity verification documents: 5 years from account closure
• Tax-related information: 10 years
• Records related to disputes, investigations, or legal proceedings: Until the matter is fully resolved

7. Your Privacy Rights

Under applicable data protection laws, you have certain rights regarding your personal information held by sm606.

7.1 Right to Access

You can request a copy of all personal data sm606 holds about you. We will provide this information in a commonly used electronic format within 30 days of your request.

7.2 Right to Rectification

If any personal information we hold about you is inaccurate or incomplete, you have the right to request correction. Update your contact information, address, or phone number directly in your account settings, or contact support for assistance with other changes.

7.3 Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal data after closing your account, subject to legal retention requirements. Please note that we must retain certain records (transaction history, KYC documents) for regulatory compliance, but we will delete non-essential data upon request.

7.4 Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances, such as while we verify data accuracy or address a complaint.

7.5 Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and transmit it to another service provider where technically feasible.

7.6 Right to Object

You can object to processing of your personal data for direct marketing purposes at any time by clicking "Unsubscribe" in promotional emails or adjusting your communication preferences in account settings.

7.7 Exercising Your Rights

To exercise any of these rights, contact our Data Protection Officer at [email protected] with your request. We will respond within 30 days after verifying your identity. There is no fee for reasonable requests, but we may charge for excessive or repetitive requests.

8. Cookies and Tracking Technologies

sm606 uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and deliver personalized content.

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit sm606. They allow us to recognize you, remember your preferences, and provide customized services.

8.2 Types of Cookies We Use

• Essential Cookies: Required for basic site functionality such as login authentication, session management, and security. These cannot be disabled.
• Performance Cookies: Collect anonymous data about how you use sm606, helping us improve site performance and fix errors.
• Functionality Cookies: Remember your preferences such as language, currency, and display settings to provide a more personalized experience.
• Analytics Cookies: Help us understand visitor behavior, popular pages, and traffic sources using services like Google Analytics (data is anonymized).

8.3 Managing Cookies

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies may prevent you from using certain sm606 features.

9. Changes to This Privacy Policy

sm606 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email if the changes significantly affect how we process your personal data
• Display a prominent notice on our website homepage for 30 days following the change

Your continued use of sm606 services after any Privacy Policy update constitutes acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how sm606 handles your personal information, please contact us:

Related Policies

For complete information about your relationship with sm606, please also review:

• Terms & Conditions - Legal agreement governing use of sm606 services
• Responsible Gaming - Tools and resources for safe gambling practices
• Frequently Asked Questions - Quick answers to common questions